Privacy Policy — Domestic.House CRM
Supplier / Provider: Binario.One LLC Effective date: 2026-02-14 Last updated: 2026-02-14
This Privacy Policy explains how Binario.One LLC (“Binario.One”, “we”, “us”) collects, uses, discloses, and protects personal data when you access or use Domestic.House CRM (the “Service”), including our website, applications, and related services.
If you are using the Service as part of a real-estate agency (an “Agency” or “Customer”), your Agency may control which information is entered into the Service. In those cases, we may act as a data processor / service provider for Agency-managed data (see Section 6).
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1) Contact Information
Binario.One LLC 8 The Green Ste A Dover, DE 19901 United States
Email: request@binario.one
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2) Scope
This Policy applies to: - Visitors to our website(s) and public pages. - Users who authenticate to the Service (including via Google sign-in). - Agency-managed data stored in the Service (e.g., property listings, client contacts, deal pipelines).
It does not cover third-party websites, services, or applications linked from the Service.
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3) Personal Data We Collect
A) Account and Identity Data - Name (as provided by your Google account) - Email address - Profile image/avatar (if available) - Authentication identifiers (e.g., Google subject ID)
B) Usage and Device Data - Log data (pages visited, actions, timestamps) - Device and browser information - Approximate location inferred from IP address - Security and audit logs (e.g., admin actions)
C) Customer Content (Agency-managed data) Depending on how your Agency uses the Service, it may upload or create: - Contact records (buyers/renters/investors/owners) - Property details, photos, addresses, and pricing - Deal notes, communications metadata, workflow status - Documents generated by the Service (e.g., PDF property cards)
> Important: Your Agency determines what data is entered into the Service and may be responsible for providing notices and obtaining consents required by law.
D) Billing Data (if enabled) Billing is typically managed through our payment provider (e.g., Stripe). We may receive and store limited billing metadata such as: - Customer ID, subscription status, invoice status - Plan information and timestamps We do **not** store full card numbers.
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4) How We Use Personal Data
We use personal data to: - Provide, maintain, and improve the Service. - Authenticate users and enforce access controls. - Operate account administration (e.g., Agency user management). - Generate documents requested by users (e.g., PDF property cards). - Provide customer support and respond to inquiries. - Protect the security and integrity of the Service (fraud prevention, abuse detection). - Comply with legal obligations and enforce our Terms.
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5) Legal Bases (EEA/UK GDPR)
If GDPR applies, we process personal data under one or more legal bases: - Contract necessity: to provide the Service you requested. - Legitimate interests: to secure and improve the Service, prevent fraud, and maintain audit trails. - Consent: where required (e.g., non-essential cookies/analytics if implemented). - Legal obligation: to comply with applicable laws, regulations, and lawful requests.
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6) Roles: Controller vs Processor
A) When we act as Controller We are the **controller** for: - Account data for direct users - Website visitor data - Service security logs and internal operational data - Business communications (support requests, sales inquiries)
B) When we act as Processor (Agency-managed data) For data uploaded or created by an Agency (e.g., your CRM contacts and listings), the Agency is generally the **controller** and we act as a **processor** (or “service provider”) to provide the Service under their instructions.
If you have questions about Agency-managed data, contact your Agency administrator first.
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7) How We Share Personal Data
We share personal data only as necessary to operate the Service, including with:
- Authentication providers (e.g., Google) to enable sign-in.
- Payment processors (e.g., Stripe) for billing and subscription management (when enabled).
- Hosting and infrastructure providers (cloud hosting, storage, CDN).
- Analytics/monitoring providers (only if enabled; see Cookies Policy).
- Legal and safety: to comply with law, respond to lawful requests, protect rights/safety, and prevent fraud.
We do not sell personal data.
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8) International Transfers
We may process and store information in countries outside your country of residence, including the United States and other jurisdictions where our providers operate.
If you are in the EEA/UK and your data is transferred internationally, we use appropriate safeguards, such as Standard Contractual Clauses or other lawful transfer mechanisms, where applicable.
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9) Data Retention
We retain personal data only as long as necessary to: - provide the Service - meet legal, accounting, or security requirements - resolve disputes and enforce agreements
Retention may vary by data type and Agency settings. Agencies may control retention of Agency-managed data.
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10) Security
We use reasonable administrative, technical, and organizational measures designed to protect personal data, such as: - access controls and least-privilege permissions - encryption in transit (TLS) - audit logging and monitoring - secure authentication flows
No system is 100% secure; we cannot guarantee absolute security.
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11) Your Rights
A) EEA/UK (GDPR) You may have the right to: - access your personal data - correct inaccurate data - delete data (“right to be forgotten”) in certain cases - restrict or object to processing in certain cases - data portability - withdraw consent where processing is based on consent - lodge a complaint with your supervisory authority
B) United States (including California CCPA/CPRA) Depending on your state, you may have rights to: - know what personal information we collect and how we use it - access/receive a copy of your information - request deletion (subject to exceptions) - correct inaccurate information - opt out of “sale” or “sharing” (we do **not** sell/share for cross-context behavioral advertising as a business model) - non-discrimination for exercising rights
C) Serbia (ZZPL) If Serbia’s data protection law (ZZPL) applies, you may have rights to: - access, correction, deletion - restriction of processing - objection - portability (where applicable) - lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection
D) Georgia If Georgia’s personal data protection law applies, you may have rights such as: - access to your personal data - correction of inaccurate data - deletion and restriction (where applicable) - objection to certain processing (where applicable) - lodging a complaint with the competent supervisory authority in Georgia (the Personal Data Protection Service)
> For Agency-managed data, requests may need to be handled by your Agency as controller.
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12) How to Exercise Rights
To submit a request, contact: request@binario.one We may need to verify your identity before fulfilling requests.
If your request relates to Agency-managed data, we may direct you to your Agency administrator or coordinate with them.
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13) Children
The Service is intended for business users and is not directed to children. We do not knowingly collect personal data from children.
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14) Changes to this Policy
We may update this Policy from time to time. We will update the “Last updated” date and, if changes are material, provide additional notice as appropriate.
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15) Links to Other Policies
- Terms of Service: /terms
- Cookies Policy: /cookies