Terms of Service — Domestic.House CRM
Supplier / Provider: Binario.One LLC Effective date: 2026-02-14 Last updated: 2026-02-14
These Terms of Service (“Terms”) govern access to and use of Domestic.House CRM (the “Service”) provided by Binario.One LLC (“Binario.One”, “we”, “us”). By accessing or using the Service, you agree to these Terms.
If you are using the Service on behalf of an Agency or company (“Customer”), you represent that you have authority to bind that entity, and “you” refers to that entity.
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1) Contact Information
Binario.One LLC 8 The Green Ste A Dover, DE 19901 United States
Email: request@binario.one
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2) The Service
Domestic.House CRM is a business CRM platform for real-estate agencies, including: - estate object database - contacts database (buyers/renters/investors/owners) - deal pipelines and workflows - document generation (e.g., PDF property cards) - authentication via configured login providers (e.g., Google sign-in)
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3) Accounts, Access, and Authentication
A) Account Creation Access may require authentication through an approved identity provider. You must provide accurate information and keep your account secure.
B) Agency Administration Agency admins may invite users and control access permissions within their Agency.
C) Acceptable Use of Credentials You may not: - share accounts in ways that violate your Agency’s policy - attempt to bypass authentication or security - access accounts or data you are not authorized to access
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4) Customer Content and Responsibilities
A) Customer Content “Customer Content” includes data entered into the Service by or on behalf of the Customer, such as listings, contacts, notes, and deal information.
B) Customer Responsibilities You are responsible for: - ensuring you have rights and lawful basis to process personal data you input - providing notices and obtaining consents required by law - accuracy and legality of Customer Content - maintaining appropriate internal policies for user access
We do not provide legal advice.
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5) License and Restrictions
A) License Subject to these Terms and payment (if applicable), we grant you a limited, non-exclusive, non-transferable right to access and use the Service for internal business purposes.
B) Restrictions You must not: - reverse engineer, decompile, or attempt to extract source code (except where legally permitted) - interfere with or disrupt the Service - use the Service to transmit malware, spam, or unlawful content - attempt to access other customers’ data (tenant isolation is enforced) - use the Service to violate applicable law or third-party rights
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6) Fees and Billing (if enabled)
If the Service includes paid features: - fees are described in the Service or applicable order form - billing may be processed by a third-party provider (e.g., Stripe) - taxes may apply - non-payment may result in suspension or limitation of features
Specific billing terms may be displayed at the point of purchase and in the billing portal.
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7) Compliance and Geographic Use
The Service is designed for business use across multiple jurisdictions. Customers are responsible for compliance with local laws applicable to their business, including privacy, marketing, and consumer protection laws, when they use the Service to manage contacts and communicate with clients.
If you operate in the EEA/UK, United States, Serbia, or Georgia, you should ensure your internal policies and notices align with applicable personal data protection requirements in those jurisdictions.
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8) Availability, Changes, and Support
A) Availability We aim to provide reliable service, but we do not guarantee uninterrupted availability. Planned maintenance may occur.
B) Changes We may modify the Service to improve features, security, or performance. Material changes may be communicated where appropriate.
C) Support Support channels and response times may depend on your plan or agreement.
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9) Confidentiality
The Service is intended for internal business use. You agree to protect confidential information accessed through the Service and ensure your users follow confidentiality obligations.
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10) Intellectual Property
The Service, including software, UI, and underlying technology, is owned by Binario.One or its licensors and protected by intellectual property laws. Customer Content remains owned by the Customer.
We may use aggregated and de-identified analytics to improve the Service.
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11) Security
We implement reasonable security measures. You are responsible for: - maintaining strong access controls and user management - ensuring your users follow security policies - protecting devices and credentials used to access the Service
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12) Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be error-free or uninterrupted.
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13) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BINARIO.ONE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY CUSTOMER FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR $100 IF NO AMOUNTS WERE PAID, WHICHEVER IS GREATER.
Some jurisdictions do not allow certain limitations, so some of the above may not apply.
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14) Indemnification (Basic)
You agree to indemnify and hold Binario.One harmless from claims arising out of: - Customer Content - your misuse of the Service - violation of law or third-party rights
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15) Suspension and Termination
We may suspend or terminate access: - for security reasons, abuse, or unlawful activity - for non-payment (if applicable) - if required by law
Upon termination, access to the Service may be revoked. Customer Content export/retention may depend on plan or agreement.
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16) Governing Law and Disputes
These Terms are governed by applicable law as determined by Binario.One’s contracting entity and customer agreement. Unless otherwise agreed, disputes will be handled in a competent court.
> If you want this section fixed to Delaware, US, update it here and ensure your contracts align.
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17) Changes to Terms
We may update these Terms from time to time. The “Last updated” date will reflect changes. Continued use of the Service after updates means you accept the updated Terms.
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18) Links
- Privacy Policy: /privacy
- Cookies Policy: /cookies
